Yes! Blue Wagon has 2 million dollar liability insurance, 3rd party and collision auto coverage as well as cyber security insurance. We also pay for workers compensation.

For Maintenance Residential Maintenance: Go to the "Instant Lawn Care Pricing" section of the home page Here you will find a form to fill out. The form will prompt you to select the service you are interested in, your personal details (address and contact info), and when you are looking to have the work done. Based on the service you select, you will be given an instant price online. In order to book service, simply finish filling out the form. Once you have completed the instant pricing form, our office will contact you to confirm the day of service and collect payment information

Once you have signed up for service, we will send you an invoice via email or text every 15 days. We accept payment via credit card.

Typically, we can schedule a quote within the next 10 days. However, in the spring time, we are often booked out for 2-3 weeks.

We will send you an email to confirm scheduling when you first book with us. After that, you will receive a text alert 1 day before every service to remind you.

No worries! Since our crews run during business hours, most of our clients are working during the day and are not home. Please make sure to keep the gate unlocked and the pets inside before you leave so our crew will have access to the front and back yard.

You will automatically receive a notification once the work is completed, with pictures of your property.

We do not believe in locking you into a contract. You can cancel a maintenance job and will not be charged as long as we have 48 hours notice. For landscaping jobs, if you cancel after the work has been scheduled, we will not be able to refund your deposit because we will have likely already bought materials and taken time to prepare for the job, however, we will not charge for any incomplete labor as long as we have 48 hours notice.

As a professional landscape maintenance company, we have had a lot of experience dealing with all sorts of pets. We have a lot of pet lovers on staff as well. For the safety and well being of your pet, we have our own pet policy for their protection. Our equipment and staff could easily scare your pet if your pet is loose in the back yard. For this reason we won’t go in. We ask that you keep your pet inside on your day of service. Also, we ask that you pick up after your pet.

We will always send you reminder notifications so that you are aware of our schedule. It is your responsibility to ensure the lock is off the gate so that our crew can complete the job. If we unload all of our equipment and find you forgot to unlock your gate, we’ll mow everything we can and move on.

We recommend leaving your grass 3-4 inches tall.

If your grass is more than 5 inches tall, we recommend bagging the clippings. Otherwise, mulching is a better option because the clippings will act as a natural fertilizer and should not be aesthetically noticeable.

You can sign up for as little as one mowing visit. However, the price goes down per-visit if you sign up for a longer period of time.

We provide our mowing service from mid May to mid October.

During the spring/summer, our crews generally work from 8:00am - 7:00pm Monday - Saturday.

Typically fall clean ups are done using a multiple visit method. This ensures that leaves are removed in a timely fashion and that lots more leaves do not accumulate after the clean up is done. Depending on when you sign up for this service you will receive two or more visits with some of the duties performed each visit such as removal of annual plants, trimming and tying of shrubs, raking leaves and a final lawn cutting. This service is critical as leaves allowed to remain on the lawn throughout the winter could be detrimental to your lawns health. We try to get all clean ups completed in November or early December, however we are at the mercy of Mother Nature.

We do yard cleanups in the order they are booked. We encourage you to book early in the season. We can't provide a specific date due to uncertain weather, but we will give you a range of a few dates and then notify you a day or two before your service. You'll also receive a picture notification when we're done.

Although aeration cores may not be the most pleasant to look at, keeping them on your lawn after an aeration helps recycle the soil, add topdressing to your lawn and increase water retention. Don't worry though, after approximately 2 weeks the aeration cores will begin to decompose. We don't remove the cores from your lawn since we want the results from our service to be the most effective!

Yes you do! When our pre-notification goes out and you are scheduled for an aeration, please mark your sprinklers with flags so that technician will see them. However, we always try our best to watch for sprinklers and mark them. Any damage to unmarked sprinklers during the aeration service will not be covered.

Major growing seasons occur in the spring and fall, which is why it is best to decompact the ground and open it up for water and nutrients to enter during these periods.

Power raking removes thatch, the dense mat of stems and roots that accumulates where your grass meets the soil. A little thatch is good for lawns, but too much will prevent water, air, and nutrients from reaching the soil beneath.

It's a long winter season across Canada. Usually we see five months of snow, but that doesn't mean you have to be locked into a snow removal contract for the whole time. For our snow removal services there is a one-month minimum commitment, and no penalty for cancelling.

Ice-melt is a form of salt that works by lowering the freezing point of water. A sprinkle of salt on your sidewalk melts light snowfall and combats icy patches. If you add ice-melt to your service, it will be applied as needed when your crew is out clearing a fresh snowfall.

We come out as many times as needed. There is no extra charge beyond a certain number of visits—just your flat monthly rate.

No, we don't charge more when it snows more, just your flat monthly rate. If you've signed up for our service before a heavy snowfall, it's service as usual. If you're joining our routes after some accumulation has built up, there may be a one-time surcharge to "reset" your property before starting regular service. Please note that snowfalls in excess of 10cm are exempt from our time guarantees. Try as we might, these days always take longer than expected, as moving through the city is considerably slower.

It depends on when the snow stops falling. Crews are dispatched as early as 6 am.

Everything to get the job done! For snow clearing we use shovels, backpack blowers, snow-throwing machines, and ice chippers. We use commercial-grade equipment that has poly blades so it won't cause any damage. We also developed proprietary software to create the most efficient routes and send you timely notifications.

Yes it is, the fertilizer we use is safe for pets and kids. It gets embedded into the soil since it's granular and this means it is very difficult for your pets or kids to be exposed to it.

We don't recommend mowing your lawn for 24 hours after fertilization. Mowing the lawn can remove some fertilizer pellets and decrease its effectiveness. Instead, water your grass and wait 24 hours to mow it.

Absolutely, water away! We want to make sure the fertilizer embeds into the soil. Watering the fertilizer helps it enter the soil and begin to provide nutrients to your grass. However, if a weed control application happened at the same time, then we ask you to please hold off on watering for 12 hours to let the weed control absorb into the weeds.

We ask you to please wait 12 hours to start watering after a weed control application. Water will wash off the weed control and it will not be effective. To receive the best results from our weed control, it needs to be fully absorbed into the weed. On hotter days this can happen much quicker than 12 hours, but it's best to let the area completely dry for the full 12 hours.

Yes they do! We have a few scheduled services that snuff weeds out at the beginning of the season and then maintain them going forward. However, if you notice any new weeds popping up on your lawn in between visits, do not hesitate to contact us . We will gladly have one of our technicians come out and take care of them! Please note that it takes between 7-10 days to see the full effect of our weed control.